My phone will not share my location
Location only works on a secure page, and AnsCare must be allowed to use it in your browser settings.
Steps
- Open AnsCare from its normal https address, not a saved or copied page.
- When your browser asks to use your location, choose Allow.
- If you chose Block earlier, open the lock icon beside the web address, set Location to Allow, then reload the page.
- Make sure Location is turned on in your phone settings.
- Try again at the client's home when you can. Your location is checked when you start and end a visit.
Related
Still stuck? Call your office, or use the Contact page. Never share your password. All help topics